North Lincolnshire Council (24 016 081)

Statement Closed after initial enquiries Enforcement 29-Apr-2025

Summary: We will not investigate this complaint about how the Council has dealt with breaches of planning control. This is because we are unlikely to find fault.

Manchester City Council (25 001 381)

Statement Closed after initial enquiries Enforcement 29-Apr-2025

Summary: We cannot investigate Mr B’s complaint about a planning enforcement notice. This is because Mr B appealed to the Planning Inspector. The courts are in the best position to decide whether Mr B has complied with the requirements of the notice.

London Borough of Havering (25 000 349)

Statement Closed after initial enquiries Enforcement 28-Apr-2025

Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because the complainant has appealed to the Planning Inspector.

London Borough of Waltham Forest (24 007 427)

Statement Not upheld Enforcement 27-Apr-2025

Summary: Mr X complained about the Council’s failure to investigate his report of unauthorised development that overlooked and reduced privacy to his home. We found no evidence of fault in how the Council handled Mr X’s report of a breach of planning control.

Durham County Council (24 019 760)

Statement Closed after initial enquiries Enforcement 27-Apr-2025

Summary: We will not investigate Mr X’s complaint about the Council’s handling of two separate planning enforcement issues. This is because there is not enough evidence of fault by the Council or to show its actions caused Mr X significant injustice. We will not investigate Mr X’s complaint about an alleged data breach as he has already complained to us about this, and we will not investigate his complaint that the Council damaged his car as it would be reasonable for him to take the matter to court.

North Yorkshire Council (24 020 098)

Statement Closed after initial enquiries Enforcement 25-Apr-2025

Summary: We will not exercise discretion investigate this complaint about planning enforcement. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner. We will not investigate his complaint about the Council’s failure to handle his Freedom of Information request within the required timescale. The office of the Information Commissioner is best placed to consider these complaints.

Test Valley Borough Council (24 002 511)

Statement Upheld Enforcement 24-Apr-2025

Summary: Ms X complained on behalf of a residents’ association that the Council failed to take planning enforcement action to stop unauthorised activities and structures at a nearby site. The Council was entitled to wait on the outcome of a planning application before deciding whether to take enforcement action. However, the Council took too long to decide the application, causing residents a period of uncertainty. The Council should apologise to the residents’ association.

Somerset Council (24 003 025)

Statement Upheld Enforcement 24-Apr-2025

Summary: X complained about the Council’s failure to take planning enforcement action to control an energy generation facility. X said the failure has affected the environment and local residents. There was delay, which was fault and caused X frustration, the Council has already apologised. The delay could also cause injustice to others in the future. The Council will arrange and hold a meeting with X to explain its enforcement decision and carry out service improvements to prevent recurrence of the faults identified.

London Borough of Ealing (24 020 368)

Statement Closed after initial enquiries Enforcement 24-Apr-2025

Summary: We will not investigate this complaint about a failure to properly investigate a breach of planning control. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.

Epsom & Ewell Borough Council (24 021 274)

Statement Closed after initial enquiries Enforcement 24-Apr-2025

Summary: We will not investigate Mr C’s complaint about letters he received from the Council which caused him distress. This is because there is not enough evidence of fault to justify an investigation.