Recent statements in this category are shown below:
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Newcastle upon Tyne City Council (24 021 555)
Statement Closed after initial enquiries Parking and other penalties 29-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s appeal process for a Penalty Charge Notice. This is because the injustice claimed is not significant enough to warrant our involvement.
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Norwich City Council (24 022 115)
Statement Closed after initial enquiries Parking and other penalties 29-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to install bollards on the grass area where he used to park. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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London Borough of Croydon (24 022 642)
Statement Closed after initial enquiries Parking and other penalties 29-Apr-2025
Summary: We will not investigate this complaint about an appeal against a Penalty Charge Notice because the courts are better placed to consider the issue.
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Cumberland Council (24 020 970)
Statement Closed after initial enquiries Parking and other penalties 28-Apr-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice because the complainant could have appealed to the tribunal.
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London Borough of Barnet (24 021 878)
Statement Closed after initial enquiries Parking and other penalties 28-Apr-2025
Summary: We will not investigate Mr X’s complaint about procedural errors in the Council’s handling of a Penalty Charge Notice. This is because the Council accepted a procedural error had occurred, apologised, and refunded Mr X. An investigation by the Ombudsman is unlikely to achieve any additional outcome.
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London Borough of Lambeth (24 022 481)
Statement Closed after initial enquiries Parking and other penalties 28-Apr-2025
Summary: We will use our discretion not to investigate this complaint about a Penalty Charge Notice because the complainant is not responsible for the fine.
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Royal Borough of Kensington & Chelsea (24 014 291)
Statement Closed after initial enquiries Parking and other penalties 27-Apr-2025
Summary: We will not investigate this complaint that the Council does not take enforcement action against pavement parking. This is because there is insufficient evidence of fault by the Council.
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Transport for London (24 023 074)
Statement Closed after initial enquiries Parking and other penalties 27-Apr-2025
Summary: We will not investigate Mr X’s complaint about two penalty charge notices issued by Transport for London, which he did not receive. This is because TfL has agreed to cancel the penalty charge notices and it is unlikely we could achieve anything more for Mr X in this case.
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Statement Closed after initial enquiries Parking and other penalties 24-Apr-2025
Summary: We will not investigate Ms X’s complaint about London Tribunal’s handling of her appeal against a penalty charge notice. This is because we cannot achieve the outcome Ms X wants. The law does not allow us to consider complaints about the Adjudicator’s decision to dismiss Ms X’s appeal, including the way they reached the decision, and the administrative issues she complains about did not cause her significant injustice separate from the decision itself.
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London Borough of Hackney (24 022 709)
Statement Closed after initial enquiries Parking and other penalties 24-Apr-2025
Summary: We will not investigate Ms X’s complaint about two penalty charge notices issued by the Council in error. This is because the Council cancelled the notices and the matter did not cause Ms X significant enough injustice to warrant any further remedy.